Bay Muffler

Bay Muffler was recommended to me by several friends. It’s very clear why. Chris explained what he thought was wrong with my exhaust and gave me a quote, warning that he might have to replace a certain $250 part. Turns out the part did not have to be replaced, and the problem was fixed within a day. It’s so easy for repair shops to rip customers off; I would have been none the wiser if Chris had decided to just take my money. He was totally professional, knowledgeable, and happy to answer my questions. He even took pictures of the weld job and explained how the crack happened. Will be returning, and recommending to family and friends.

Really great service all around! He even helped me with my rattle I was experiencing underneath that was caused by my heat shield. Terrific service super friendly

I incredibly rarely give negative reviews. The guy who “helped” me out was incompetent, rude and apparently had an exceptionally fragile ego. I scheduled an appointment on the 7th for a catback exhaust system install, and when I arrived, he asked me my thoughts and opinions on what could/should be done for install. He expressed doubts that the bolt-on system was in fact bolt on, and when I simply said “my guess is it’ll fit correctly”, he threw a tantrum and told me to get out. His words, not mine: “I have never seen a system that fits correctly. We’re done. Bye bye”. He finally pulled my car out, left it in neutral and did not engage the parking brake, causing it to almost roll out of the…

Bay muffler has been around since before I was born. Have been there with my grandfather and then as an adult for exhaust work and the occasional therapy session. Seriously, a gem in an old school way. There are no replacements coming for these places as they go away, just corporate generic stores. They do more than exhaust. Get to know the crew and you're a part of the family. Trustworthy and very experienced in what actually works, not just what a book or computer says.

Took my 2002 Toyota to get a catalytic converter installed due to Check Engine light. Owner was able to install it in under 30 minutes and it worked like a charm and passed SMOG after that. He's also a really cool guy and enjoyable to just talk to. Would recommend.